FY 2020 Annual Performance Plan and Report - Major Management Priorities

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Major Management Priorities

The Department has identified 4 Major Management Priorities:

• Moving to a 21st Century Workforce
• Restoring Market Forces
• Making HHS More Innovative and Responsive
• Generating Efficiencies through Streamlined Services

Below HHS has provided detailed information on its progress with each initiative, including performance goals, performance indicators, and milestones.

Moving to a 21st Century Workforce

Supporting Initiative: Maximize Talent

The Maximize Talent Initiative aims to transform our business processes and practices to meet modern-day human capital management and human resources operational challenges now and in the future. Through the Maximize Talent efforts, the Initiative will enhance the Department’s most important resource – its people. We will achieve this transformation by focusing on three primary goals:

1. Optimizing HR Service Delivery by exploring ways to standardize core HR processes and implementing more efficient, effective, customer-focused, and cost-effective service delivery models.
2. Transforming the Employee Performance and Engagement Culture by taking steps to institutionalize an environment that empowers and engages employees to maximize their talents to their full potential and enhance our performance management program to motivate, reward, and recognize high performance.
3. Modernizing Human Resources Information Technology Infrastructure by upgrading and integrating enterprise IT systems that support the workforce and increase the data available to inform management decision-making.

Designated Official: Bahar Niakan, Initiative Lead

Performance Goal: Increase overall HHS employee participation in the FEVS survey, as well as the overall Employee Engagement Index Score by August 2019.

Data Source & Validation: Employee Engagement Score and Participation Rate from FEVS Survey. Validated by OPM.

Performance Indicator: FEVS Employee Engagement Index

Performance Indicator: FEVS Employee Participation

Restoring Market Forces

Supporting Initiative: Bring Common Sense to Food Regulation; Enhance state produce safety infrastructure to improve farm compliance with Produce Safety Rule.

Designated Official: Erik P. Mettler, Initiative Lead

Performance Goal: Create a more effective and efficient food safety system by increasing the role of the states in improving produce safety as measured by 85% of states and territories (out of 55 total, 50 states and 5 territories) participating in the Produce Safety Implementation Cooperative Agreement Program (State CAP) by September 30, 2019.

Data Source & Validation: FDA Produce Safety Implementation Cooperative Agreement Program (State CAP)

Performance Indicator: Number of States and Territories (Grantees) Participating in Produce Safety Implementation Cooperative Agreement Program (State CAP)*

*State CAP year runs from July 1 – June 30. Data reported are from that timeframe.

Performance Goal: Create a more effective and efficient food safety system by increasing the role of the states in improving produce safety as measured by an increase in inspections being conducted by state partners participating in the State Cooperative Agreement Program (State CAP) by December 31, 2021.

Data Source & Validation: State inspection reporting.

Performance Indicator: Number of Inspections being conducted by State Partners participating in the State Cooperative Agreement Program (State CAP)*

*State CAP year runs from July 1 – June 30. Data reported are from that timeframe.

Making HHS More Innovative and Responsive

Supporting Initiative: Optimize NIH

Designated Official: Janet Shorback, Initiative Lead

Performance Goal: Increase the efficiency and effectiveness of NIH administrative functions to better support the agency’s mission while maintaining support of the workforce, increasing employee engagement, and overseeing the use of taxpayer dollars. HHS will pursue the following performance goal by 2020: Make management of Freedom of Information Act (FOIA) requests more efficient by reducing the number of systems used to track and submit FOIA requests by December 17, 2018.

Data Source & Validation: Tracking system – systems to track and submit FOIA reports. The new, unified system permits data review and validation at the individual FOIA request level to monitor and improve quality of data and process management.

Performance Indicator: Number of Systems Used to Track and Submit FOIA Reports⁵²

Generating Efficiencies through Streamlined Services

Supporting Initiative: Buy Smarter

Designated Official: Lori Ruderman, Initiative Lead

Performance Goal: Achieve $720 million in cost savings⁵³ once fully implemented by September 30, 2025 by utilizing new and emerging technologies to leverage the enormous purchasing power of HHS ($24 billion per year) and enhance and streamline the end-to-end procurement process.

Data Source & Validation: Five HHS contract writing systems. Data from all five contract writing systems will be consolidated in HHS’s Accelerate model, which leverages Blockchain Technology and Artificial Intelligence for advanced data analytics.

Performance Indicator: Overall HHS Spend Under Management. Spend Under Management is the percentage of an organization’s spend that is actively managed according to category management principles.^{54, 55, 56}