3027 - I am a medical provider and received a call from the US Department of Health and Human Service’s Data Outreach Team. How can I verify that this is a legitimate call?

In order to provide accurate information for the national COVID-19 response, you may receive a call from the US Department of Health and Human Services (HHS) Data Outreach Team’s Call Center at 833-908-1527

The HHS Data Outreach Team is making calls as a part of a comprehensive effort to validate your data within the HHS Protect COVID-19 data system and confirm that your facility is getting any necessary assistance.  These calls are in conjunction with the Centers for Medicare and Medicaid Services (CMS), the US Centers for Disease Control and Prevention (CDC), and your state health department.

The purpose of our call is to validate that you still have a shortage, confirm that you are getting the assistance you need, and ask if there is anything else we can help you with.

If you are unsure about the identity of the caller, or would like to validate the accuracy of the call, you are free to hang up and call us back at 833-908-1527. You may also send an email to Protect-ServiceDesk@hhs.gov to receive a confirmation email.