Development and Maintenance of Direct Support Worker Registries: Benefits of Utilization and Enhanced Federal Funding Availability
The Center for Medicaid and CHIP Services (CMCS) is issuing this Informational Bulletin to
remind states and stakeholders that the use of worker management platforms, often called
registries, is an important strategy for ensuring that individuals receiving Medicaid-covered
home and community-based services (HCBS) have awareness of and access to qualified workers
who deliver services. Importantly, the use of these registries does not require CMCS approval.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: December 12, 2023
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.