Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: October 03, 2016

Program Area: Distributed Data Collection (DDC) for RA Including HCRP/EDGE Server

Question: I am an issuer that is exiting the Individual and/or Small Group market and I have not reported this through the External Data Gathering Environment (EDGE) Server Status Web Form. How do I inactivate (decommission/ deactivate) my EDGE Servers?

Answer: Requests to inactivate EDGE servers must be sent to the Financial Management Coordination Center (FMCC) (edge_server_data@cms.hhs.gov) by the current Chief Executive Officer (CEO) Designate or Alternate CEO Designate and they must include a PDF attachment on company letterhead that contains the following information: 1. Health Insurance Oversight System (HIOS) IDs for those affected by the EDGE server inactivation 2. EDGE server IDs Note: This is the "edgeserver" parameter in the "edge.properties" file in the "/opt/edge/config" directory. If your server was never provisioned, please omit this field. 3. Reason for the EDGE server inactivation request (i.e. acquisition, bankruptcy, exiting market(s), etc.) 4. Benefit years that may be effected by the EDGE server inactivation 5. Signature of someone with the authority to legally and financially bind the company The FMCC will process your request and send you a confirmation once your server request status has been updated to "Canceled" in the EDGE Server Management (ESM) Console.

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.