Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: March 23, 2016

Program Area: Enrollment and Eligibility (ENR)

Question: Will the Centers for Medicare & Medicaid Services (CMS) provide an updated and consolidated list of guidance for the fields issuers can update on enrollees' applications? Specifically, does changing the agent on the application cause any problems for CMS?

Answer: Please refer to the presentation slides titled "Reporting Life Changes" which address the issue of updating enrollment fields, located here: https://www.regtap.info/uploads/library/ENR_ReportingLifeChanges_062915_5CR_080615.pdf Slide 4 features a list of life changes and where each change should be reported. These presentation slides can be located in the REGTAP Library by selecting Enrollment and Eligibility under the Program Area field.

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