Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: May 16, 2017

Program Area: Enrollment and Eligibility (ENR)

Question: Is there an established time limit in which consumers can submit a cancellation request via a Health Insurance Casework System (HICS) case, for a passive re-enrollment that does not have claims attached?

Answer: There is not an established time limitation for passive re-enrollment cancellation requests which do not have claims attached, since these cancellations are usually related to duplicate coverage, or a consumer being auto re-enrolled, but without notification.

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