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Guidance and Call Center Information for Medicare Advantage (MA) Organizations and Prescription Drug Plans (PDPs)in Virginia

Guidance for information and call center supplement for affected MA Organizations and PDPs operating in Virginia concerning responding to beneficiaries who may have questions about disenrollment notices.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: April 15, 2014

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.