Home Health Care CAHPS® Survey Protocols and Guidelines Manual Version 12.0
The Home Health Care CAHPS Survey Protocols and Guidelines Manual has been developed by the Centers for Medicare & Medicaid Services (CMS) to provide guidance and standard protocols for conducting the Home Health Care CAHPS® (HHCAHPS) Survey. The intended audience is home health agencies (HHAs) and survey vendors that administer the HHCAHPS Survey for HHAs.
Issued by: Centers for Medicare & Medicaid Services (CMS)
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.