Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: February 25, 2020

About iQIES

Beginning in May 2021, State Survey Agencies (SAs) and CMS locations began a phased transition to the Internet Quality Improvement and Evaluation System (iQIES), which is an internet-based system that includes survey and certification functions. iQIES consolidated and replaced functionality from the QIES, CASPER, and ASPEN legacy systems. This page will serve as a resource for SAs and CMS staff using iQIES.

The initial iQIES pilot release contained Survey & Certification (S&C) capabilities for Home Health Agencies (HHAs) and was phased in for all SAs and CMS locations over several months. CMS conducted an initial pilot in the CMS Atlanta Location, including the SAs and CMS staff in this region (Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee). The pilot release gathered data and user feedback to ensure the best possible experience for iQIES users nationwide. CMS completed the release of all S&C capabilities for HHAs nationally in October 2021.

CMS will release S&C capabilities for all provider types in the near future. Each provider type will receive information as the release date becomes available.

Getting started with iQIES

To comply with federal security mandates, CMS initiated new security requirements for access control to CMS Quality Systems via the HCQIS Access, Roles and Profile (HARP) system. To access iQIES, users will need to first create an account and establish credentials in HARP: https://harp.cms.gov/.

Users will then be able to log in to iQIES at: https://iqies.cms.gov/ using HARP credentials and request an iQIES role. Please refer to the below section ‘Understanding your iQIES Role,’ to learn more about the various iQIES roles.

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.