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Medicare Summary Notice (MSN) Created with Wrong Beneficiary Data - Update Beneficiary Data Streamlining Logic

The purpose of this Change Request (CR) is, an A/B Medicare Administrative Contractor (MAC) for Part B, has identified instances where MSNs are being created for the wrong beneficiary when there is a Medicare Beneficiary Identifier or Health Insurance Claim Number (HICN) mismatch to the name submitted on a claim. Medicare claims submitted with the wrong beneficiary eligibility information should be rejected back to the submitter of the claim as unprocessable and the MSN should be suppressed.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: April 29, 2022

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.