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Medicare Telehealth Adding Services

Guidance for submission of requests for adding services to the list of Medicare telehealth services.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: February 11, 2020

Requests for adding services to the list of Medicare telehealth services may be submitted on an ongoing basis. Requests must be submitted and received no later than February 10th of each calendar year to be considered for the following year's proposed rule (i.e. requests must be received by February 10, 2022, to be considered during the 2023 rulemaking cycle that establishes physician fee schedule rates for January 1, 2023).

Requests to add or delete services should be mailed to:

Division of Practitioner Services 

Mail Stop: C4-03-06

Centers for Medicare and Medicaid Services

7500 Security Boulevard

Baltimore, Maryland 21244-1850 

Attention: Telehealth Review Process

Electronic requests to add or delete services

As an alternative to regular mail, requests may be submitted electronically to the Telehealth Requests resource mailbox. These requests also must be received by February 10th to be considered during the following calendar year's physician fee schedule rulemaking cycle (i.e. requests must be received by February 10, 2022 to be considered during the 2023 rulemaking cycle that establishes physician fee schedule rates for January 1, 2023). Please note that if you choose to send any attachments:

  • File attachments must be smaller than 5 MB.
  • We recommend using portable document format .

Requests to add or delete services can be e-mailed to:

CMS Telehealth_Review_Process@cms.hhs.gov

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.