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Payment Error Rate Measurement (PERM) Workgroups

Guidance for a list of workgroups, calls, and initiatives associated with the PERM program.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: February 11, 2020

Welcome to the PERM workgroups and resources page. This page provides a list of workgroups, calls, initiatives, and resources associated with the PERM program.

State Systems Workgroup

The PERM Team and CMCS Data and Systems Group work collaboratively to assist representatives from states to address individual state system problems that may cause measurement delays and/or lead to payment errors. State-specific calls can occur throughout the cycle as assistance is needed and may continue after the cycle cutoff to assist with the submission of the state's final PERM Correction Action Plan (CAP).

Mini-PERM

The Mini-PERM audits are voluntary state-specific improper payment reviews intended to assist states in identifying and eliminating improper payments during years states are not measured under PERM. These reviews assist states in developing targeted CAPs to decrease Medicaid and CHIP improper payments.

Best Practice Calls

CMS hosts periodic best practice calls to facilitate idea sharing and lessons learned among the states in order to decrease improper payments. During the calls, states present their measurement and corrective action success stories in decreasing improper payments so other states can implement similar initiatives. If you are interested in presenting on a best practice call or would like to hear how other states addressed a particular issue please contact your CMS PERM State Liaison.

Additional PERM Resources Available to States

  • Assigned CMS liaisons for every state to assist with coordination and communication throughout the PERM cycle
  • Pre-cycle education sessions to ensure states are aware of PERM requirements and have a forum to ask questions prior to the start of reviews
  • Special education sessions for new PERM liaisons or states that request an individual meeting
  • Regular check-in calls with states to discuss findings and communicate measurement results
  • Monthly cycle calls, including updates and a topic of the month from the contractors and CMS
  • Medical Record Request call back processes to mitigate missing documentation findings
  • Additional review flexibilities during the COVID-19 Public Health Emergency

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DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.