Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: February 05, 2020

Program Area: Payment Policy and Financial Management Group External Audits (PPFMG EA)

Question: Who should issuers contact for help if experiencing technical difficulties with the EFT submission process?

Answer: Issuers should send an email to the auditor's designated email inbox, and they will coordinate internally and/or with CMS to resolve any technical issues or difficulties.

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