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Pub. 100-20 One-Time Notification: Implementation of § 921 of the Medicare Modernization Act (MMA) – Provider Customer Service Program

Guidance that implements section 921 of the Medicare Modernization Act (MMA), by creating the Provider Customer Service Program. Section 921 of the MMA explicitly adds “Provider Education and Technical Assistance” to the Social Security Act requiring education and training activities tailored to small providers, which may include technical assistance.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: September 10, 2004

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