Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: February 06, 2020

State Survey Agencies work closely with CMS to ensure that health care providers/suppliers that receive federal funds follow federal regulations. This includes most providers and facilities in the U.S. Read how State Survey Agencies help with quality, safety, and oversight.

Do you have concerns about the quality of care a patient received in a health care facility?
State Survey Agencies investigate these complaints. You can file a complaint with a State Survey Agency using the contact information below. 

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.