Resources for Agents and Brokers in the Health Insurance Marketplaces
Guidance for website containing primary outlet for Agents and Brokers to receive information from CMS about working in the Health Insurance Marketplace and the Small Business Health Options Program (SHOP).
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: January 17, 2014
Welcome
Welcome to the Agents and Brokers Resources webpage. This page is the primary outlet for agents and brokers to receive information from CMS about working in the Health Insurance Marketplace and the Small Business Health Options Program (SHOP).
Tools and Resources for Agents and Brokers
- Learn more about completing annual Marketplace registration and training
- Explore frequently asked questions
- Search the database of all agent and broker resources
- Find Help Desk assistance (PDF)
- Watch our Video Learning Center playlist of technical assistance videos
- Learn more about participating in Help On Demand, the consumer assistance referral system
- Browse Find Local Help, an online directory of agents, brokers and assisters
- Find private partners that can help you enroll consumers
- View SHOP resources or other employer coverage options
Latest News
Plan Year 2025 Registration and Training is Live for New and Returning Agents and Brokers
Plan year 2025 Marketplace registration and training is now available for new and returning agents and brokers on the Marketplace Learning Management System (MLMS)!
For more Information on Plan Year 2025 registration and training, visit the Registration and Training page.
Upcoming Webinars and Office Hours
CMS hosts webinars and office hours throughout the year to help agents and brokers assist Marketplace consumers. For information on upcoming events, topics, and registration, please log on to REGTAP and register for Health Insurance Marketplace Updates for Agents and Brokers under Training Events.
Manage your Email Preferences
Agents and brokers can manage the emails they want to receive from the Marketplace by updating their subscriber preferences. To get started, visit the Subscriber Preferences webpage for HealthCare.gov emails, enter the email address at which you receive emails from CMS, and click "Continue."
To Subscribe to additional emails:
- Select the "Manage Subscriptions" tab.
- Click the "Add Subscriptions" link.
- Select the subscription topics on which you are interested in receiving information.
- Complete the Subscription questionnaire and click "Save"
To adjust the number of emails you'll receive:
- Select the "Email Frequency" tab.
- Complete the subscription questionnaire and click "Save."
If you need additional assistance, contact the Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov.
HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.