User Change Request (UCR): Fiscal Intermediary Shared System (FISS) - Workload Reports to Capture Optical Character Reader (OCR) and Paper Claim Counts Correctly
Since the implementation of the 5010 OCR format, FISS does not correctly identify OCR claims on the workload reports. Medicare Administrative Contractors (MACs) have to manually capture the number of OCR claims entered into the system and adjust the workload reports. This UCR will correct the FISS Workload Reports to capture the OCR claims and report them on line 38.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: October 28, 2021
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