User CR: MCS - Beneficiary Do Not Forward DLV Flag Changes Needed
Current processing does not exist in MCS to process the beneficiary undeliverable hold (UH) and subsequent undeliverable reissue (DR) transactions. Currently in MCS, when a beneficiary address is undeliverable and an MSN is created, the MSN is suppressed, as there is no valid address on file. If the MSN is a no pay MSN, the ‘check’ is not retained on the bank file or bank history.
This Change Request (CR) is to update the beneficiary deliverable address logic. Currently, when the beneficiary's address is undeliverable, duplicate MSNs are suppressed. This includes internal/clerk duplicate requests. This change will allow creation of internal/clerk duplicate MSN requests when the beneficiary address is undeliverable.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: July 13, 2021
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