Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: June 20, 2016

Program Area: Vendor Management, Payments, and Collections (VMPC)

Question: How do Issuer ascertain the amounts deducted from their HIX 820 transaction by the Department of Treasury?

Answer: The difference in amounts reflected in the HIX 820 and the amount deposited in their account is due to another federal debt and is known as a treasury offset. In such a situation, the amount deposited into an Issuer's account and the amount represented in the HIX 820 transaction would not be equal. Issuers should send contact the U.S. Department of the Treasury hotline: (800)-304-3107 or visit the website at https://fiscal.treasury.gov/fscontact/fs_contact.htm.

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