Numbers at a Glance

(As of February 28, 2009)

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Status of All Complaints

Status of All Complaints
Complaints Remaining Open 6,009 14% of Total
Complaints Resolved 36,379 86% of Total
Total Complaints Received 42,388  
* Referrals to DOJ - 453, Referrals to CMS - 297

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Total Investigated Resolutions

Total Investigated Resolutions
Corrective Action Obtained (Change Achieved) 7,992 67% of Total
No Violation 4,000 33% of Total
Total Complaints Investigated 11,992  

 

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Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total. 2008 1,163 no violation, 2,210 corrective action, 3,373 total.

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Enforcement Highlights and Numbers at a Glance

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