Department of Health and Human Services
DEPARTMENTAL APPEALS BOARD
Civil Remedies Division
Avida Care Services, LLC
(NPI: 1538160122 / PTAN: 457814),
Petitioner,
v.
Centers for Medicare & Medicaid Services.
Docket No. C-17-179
Decision No. CR5268
DECISION
The Centers for Medicare & Medicaid Services (CMS), acting through its Center for Program Integrity, revoked Petitioner Avida Care Services, LLC’s (Petitioner’s) Medicare enrollment and billing privileges pursuant to 42 C.F.R. § 424.535(a)(8)(ii), Abuse of Billing. CMS found that Petitioner had submitted Medicare claims for home health services without a valid physician certification as required by 42 C.F.R. § 424.22. For the reasons set forth below, I find that CMS had a legal basis to revoke Petitioner’s Medicare enrollment and billing privileges.
I. Background and Procedural History
Petitioner is a home health agency based in Texas that has been enrolled in the Medicare program since 2004. CMS Exhibit (Ex.) 2 at 1. CMS’s Fraud Prevention System, a data analytics tool used by CMS to detect providers with billed claims that fit patterns consistent with fraud, waste or abuse, identified Petitioner as a target for further investigation. CMS Ex. 9 at ¶ 5. Subsequently, on December 1, 2015, investigators employed by Health Integrity, a CMS Zone Program Integrity contractor, conducted an unannounced visit to Petitioner’s practice location. CMS Ex. 12 at ¶¶ 3, 7. The
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investigators requested medical records for 83 beneficiaries. Id. at ¶ 7. Petitioner had submitted Medicare claims for home health services furnished to each of these beneficiaries; each claim listed Dr. Pedro Garcia as the referring physician. Id. at ¶ 6. Petitioner provided investigators with the records for 29 of the beneficiaries but was unable to produce records for the remaining 54. Id. at ¶ 7; see also CMS Ex. 11.
On December 3, 2015, a Health Integrity representative met with Dr. Garcia to confirm whether he was actively involved in the care of the beneficiaries identified in Petitioner’s claims. Health Integrity focused on five exemplar beneficiaries. CMS Ex. 9 at ¶¶ 7‑9. As part of its investigation, Health Integrity interviewed Dr. Garcia. At the request of the investigators, Dr. Garcia reviewed the records of these five beneficiaries and voluntarily attested that he had not ordered home health services for any of them. Id.; see also CMS Ex. 10. In addition, Dr. Garcia “disavowed” his purported signature on the medical records for these beneficiaries. CMS Ex. 9 at ¶ 8. Dr. Garcia also reviewed a list of beneficiaries for whom Petitioner submitted Medicare claims listing Dr. Garcia as the referring physician. Id. at ¶ 9. Dr. Garcia acknowledged that some listed beneficiaries were his patients; however, he identified an additional three beneficiaries who were not his patients and for whom he did not order home health services. Id. Health Integrity corroborated Dr. Garcia’s statements by reviewing Medicare Part B claims data that
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revealed Dr. Garcia had not submitted corresponding claims for the eight beneficiaries at issue. CMS Ex. 4 at 1; CMS Ex. 5 at 5.
Based on the results of the Health Integrity investigation, CMS issued a revocation letter on March 15, 2016, effective April 14, 2016. CMS Ex. 3. The revocation included a three‑year re‑enrollment bar. Id. at 2. This initial revocation was based on 12 Medicare claims submitted by Petitioner without a valid physician certification for the first 5 beneficiaries identified by Dr. Garcia. Id. at 1. Petitioner timely requested reconsideration of the initial revocation. CMS reopened and revised the initial revocation determination by letter dated May 24, 2016. CMS Ex. 4. The reopened initial determination replaced and superseded the March 15, 2016 determination. Id. at 1. The reopened and revised revocation found that Petitioner submitted 37 noncompliant claims on behalf of 8 beneficiaries between October 2013 and October 2015. Id. The revocation was effective June 23, 2016. A CMS hearing officer dismissed Petitioner’s first reconsideration request as moot due to the revised notice of revocation. Petitioner requested reconsideration of the May 24, 2016 revised initial determination.
On October 12, 2016, the hearing officer upheld the revised initial determination. The reconsidered determination lists 42 C.F.R. § 424.535(a)(8)(ii), Abuse of Billing, and 42 C.F.R. § 424.22, Requirements for home health services, as the reasons for revocation. CMS Ex. 5 at 1. The hearing officer recited the factual background and evidence considered in reaching her decision, including the numerous documents and affidavits Petitioner submitted. Id. at 2‑4. The hearing officer found that in spite of Petitioner’s declarations that the beneficiaries had been treated by Dr. Garcia, the “lack of claims data gives credence to Dr. Garcia’s contention that he did not treat nor order home health services for the eight beneficiaries.” Id. at 5. The hearing officer further noted that 42 C.F.R. § 424.22 requires that home health services be furnished “while the beneficiary is under the care of a physician and the physician must establish and periodically review a plan of care for furnishing services” and that “[w]ithout valid physician orders, plans of care, and face‑to‑face encounters, [Petitioner] failed to meet the requirements set forth in 42 C.F.R. § 424.22.” Id. The hearing officer concluded “CMS did not err in its revocation of [Petitioner’s] billing privileges for abuse of billing, in violation of 42 C.F.R. § 4242.535(a)(8)(ii)[sic], because, in submitting twelve
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Petitioner timely filed a hearing request and the case was assigned to me. I issued an Acknowledgment and Pre‑Hearing Order (Pre‑Hearing Order) on December 16, 2016, establishing a schedule for the parties to file briefs and documentary evidence. Pursuant to the Pre‑Hearing Order, CMS submitted a Pre-Hearing Brief (CMS Br.) and eleven exhibits (CMS Exs. 2-12).
CMS’s exhibits include the written declarations of Scott Ward and Orin Mills. At the time of the investigation by Health Integrity, Mr. Ward and Mr. Mills were employed by Health Integrity; Mr. Ward as Health Integrity’s Zone Program Director, and Mr. Mills as Health Integrity’s Assistant Program Integrity Manager. See CMS Exs. 9, 12. Their declarations serve to explain Health Integrity’s investigation and to authenticate the data compiled by Health Integrity. Id. CMS did not specifically list these individuals as witnesses, but, as stated in my Pre-Hearing Order, each party has the right to cross-examine any witness for whom the opposing party offers admissible written direct testimony, but must make an explicit request to do so. Pre-Hearing Order ¶ 10. Petitioner did not request to cross-examine Mr. Ward or Mr. Mills.
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include patient declarations (P. Ex. 9) and staff declarations (P. Ex. 10). CMS did not request to cross‑examine any of Petitioner’s proposed witnesses. Therefore, because neither party requested to cross-examine a witness offered by the opposing party, a hearing is not necessary. As an in‑person hearing is not necessary, I decide this matter based on the written record. Pre‑Hearing Order ¶ 11.
II. Issue
The issue in this case is:
Whether CMS had a legal basis to revoke Petitioner’s Medicare enrollment and billing privileges pursuant to 42 C.F.R. § 424.535(a)(8)(ii).
III. Jurisdiction
I have jurisdiction to hear and decide this case. 42 C.F.R. §§ 498.3(b)(17), 498.5(l)(2); see also Social Security Act (Act) § 1866(j)(8) (codified at 42 U.S.C. § 1395cc(j)(8)).
IV. Discussion
A. Statutory and Regulatory Background
As a home health agency, Petitioner is a provider for Medicare purposes. Act § 1861(u) (42 U.S.C. § 1395x(u)); 42 C.F.R. § 400.202 (definition of provider). The Act authorizes the Secretary of Health and Human Services (Secretary) to promulgate regulations governing the enrollment process for providers and suppliers. Act § 1866(j) (42 U.S.C. § 1395cc(j)). The Secretary has delegated the authority to revoke enrollment and billing privileges to CMS. See 42 C.F.R. § 424.535; Letantia Bussell, M.D., DAB No. 2196 at 12 (2008). CMS’s authority to revoke enrollment and billing privileges is set forth in section 424.535, which provides in relevant part, as follows:
(a) Reasons for revocation. CMS may revoke a currently enrolled provider or supplier’s Medicare billing privileges and any corresponding provider agreement for the following reasons:
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(8) Abuse of billing privileges. Abuse of billing privileges includes either of the following:
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(i) The provider or supplier submits a claim or claims for service that could not have been furnished to a specific individual on the date of service.
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(ii) CMS determines that the provider or supplier has a pattern or practice of submitting claims that fail to meet Medicare requirements. In making this determination, CMS considers, as appropriate or applicable, the following:
(A) The percentage of submitted claims that were denied.
(B) The reason(s) for the claims denials.
(C) Whether the provider or supplier has any history of final adverse actions (as that term is defined under § 424.502) and the nature of any such actions.
(D) The length of time over which the pattern has continued.
(E) How long the provider or supplier has been enrolled in Medicare.
(F) Any other information regarding the provider or supplier’s specific circumstances that CMS deems relevant to its determination as to whether the provider or supplier has or has not engaged in the pattern or practice described in this paragraph.
42 C.F.R. § 424.535(a)(8).
The term “home health services” is defined as “items [or] services furnished to an individual, who is under the care of a physician . . . under a plan (for furnishing such items and services to such individual) established and periodically reviewed by a physician . . .” Act § 1861(m) (42 U.S.C. § 1395x(m)). As a condition of payment, a physician must certify that home health services are necessary. 42 C.F.R. § 424.22. A physician must also re‑certify that a beneficiary is eligible for home health services at regular intervals if a beneficiary continues to receive those services over an extended period of time. 42 C.F.R. § 424.22(b). A valid physician certification must “be obtained
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at the time the plan of care is established or as soon thereafter as possible and must be signed and dated by the physician who establishes the plan.” 42 C.F.R. § 424.22(a)(1)(v)(B)(1) (emphasis added).
B. Findings of Fact, Conclusions of Law, and Analysis
1. CMS had a legal basis to revoke Petitioner’s Medicare enrollment and billing privileges pursuant to 42 C.F.R. § 424.535(a)(8)(ii) because Petitioner submitted claims for Medicare reimbursement of home health services that did not comply with 42 C.F.R. § 424.22.
CMS may revoke a provider’s Medicare enrollment and billing privileges if CMS determines that the provider has a “pattern or practice” of submitting claims that do not meet Medicare requirements. 42 C.F.R. § 424.535(a)(8)(ii). As described above, section 424.22 of the regulations provides that Medicare will not pay for home health services absent a signed, dated physician certification. Petitioner’s claims failed to comply with this requirement.
a. Petitioner’s claims were not supported by signed and dated physician certifications.
Health Integrity obtained some of the patient records relating to the disputed Medicare claims during an onsite visit at Petitioner’s practice location on December 1, 2015, which CMS now submits as CMS Ex. 8. CMS Ex. 12. CMS Ex. 8 includes copies of some of those documents, as Petitioner provided them to investigators. Id. In those documents, the home health certifications are undated and lack physician signatures. See, e.g., CMS Ex. 8 at 1, 4, 6. Accordingly, the home health certifications in CMS Ex. 8 are facially invalid due to the lack of physician signatures and dates.
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Petitioner argues that its claims met all Medicare requirements. P. Br. at 4‑5. Petitioner argues that Dr. Pedro Garcia certified that the beneficiaries at issue required home health services. Id. Before me, Petitioner offered P. Exs. 1-8, which purport to contain certifications for the same beneficiaries during the same dates of service as those covered in CMS Ex. 8. However, close examination of Petitioner’s exhibits reveals that the certifications (as well as other documentation, such as recertifications and plans of care) are not identical to those Petitioner first submitted to CMS when Health Integrity investigated and requested the documents. For example, the certification and plan of care for beneficiary R.A. for dates of service from November 2013 through January 2014 is both unsigned and undated as obtained by Health Integrity. CMS Ex. 8 at 25. Petitioner’s version of the same document remains undated but contains a signature purportedly executed by Dr. Garcia. P. Ex. 2 at 3. Petitioner contends that Dr. Garcia’s “signature on [Petitioner’s] forms matches his signature disavowing his missing signature in CMS Ex. 8.” P. Br. at 5. Contrary to Petitioner’s assertion, however, the signatures on the documents proffered by Petitioner do not consistently match the disavowing signature used by Dr. Pedro Garcia when he reviewed the medical documents.
In addition, Petitioner’s own records show that not all of the home health certifications were signed and dated. For example, P. Ex. 2 includes multiple copies of the certification and plan of care for beneficiary R.A. for the November 2013 to January 2014 dates of service. One of Petitioner’s copies matches the version in CMS Ex. 8, in that it is unsigned and undated. P. Ex. 2 at 11‑12. Based on the discrepancies in the purported physician signatures and the inconsistencies between the documents produced to Health Integrity and the documents produced before me, I do not find Petitioner’s submitted documentation reliable. It seems likely that the documents Petitioner produced following Health Integrity’s onsite visit were altered after the fact to add Dr. Garcia’s signature. I therefore find by a preponderance of the evidence that Petitioner submitted claims for dates of service for which it lacked physician certifications that were signed and dated.
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But, even if I accepted that Dr. Garcia himself signed the certifications Petitioner produced, I would still find that Petitioner’s claims were noncompliant with Medicare requirements. This is because, almost without exception, the signatures on Petitioner’s versions of the documents are undated.
b. CMS failed to prove that Dr. Garcia did not treat the identified beneficiaries.
CMS additionally argues that Petitioner’s claims failed to meet Medicare requirements because Dr. Garcia averred that he did not treat the patients at issue. CMS Br. at 9. CMS argues that Dr. Garcia’s statement that he did not treat the patients at issue is corroborated by the fact that Dr. Garcia did not submit Part B claims to Medicare for services to the patients. Id. If Dr. Garcia did not treat the patients, then Petitioner’s claims would fail to meet Medicare requirements because they would lack a face-to-face encounter between the patient and Dr. Garcia, who is identified as the certifying physician in Petitioner’s records. CMS points to CMS Ex. 6 in support of its argument. However, perhaps due to administrative error, CMS Ex. 6 is not a spreadsheet of Medicare Part B Claims related to the disputed beneficiaries; instead, it appears to be identical to CMS Ex. 7, which details the Medicare claims for home health services (Medicare Part A) Petitioner submitted for the disputed beneficiaries.
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Absent the Medicare Part B data, I find the evidence insufficient to prove that Dr. Garcia did not treat the beneficiaries.
2. CMS did not apply 42 C.F.R. § 424.535(a)(8)(ii) retroactively.
Once CMS determined that Petitioner had a pattern or practice of submitting claims for Medicare payment that failed to comply with 42 C.F.R. § 424.22, it had a basis to revoke Petitioner’s Medicare enrollment and billing privileges pursuant to 42 C.F.R. § 424.535(a)(8)(ii). Petitioner argues that CMS may not rely on 42 C.F.R. § 424.535(a)(8)(ii) because the “provision at (a)(8)(ii) was added by amendment effective February 3, 2015” and “CMS should be limited just to (a)(8)(i) because (ii) was not applicable to the time period in which the claims at issue were made.” P. Br. at 6. I do not find persuasive Petitioner’s contention that section 424.535(a)(8)(ii) cannot be a basis to revoke its Medicare enrollment and billing privileges.
Petitioner appears to be arguing that section 424.535(a)(8)(ii) does not apply because some noncompliant claims were for dates of service prior to the regulation’s effective date. I acknowledge that, in promulgating section 424.535(a)(8)(ii), CMS stated that it did not previously have authority to revoke a provider’s Medicare enrollment and billing privileges based on a pattern of submitting noncompliant claims. See 79 Fed. Reg. 72,500, 72,515 (Dec. 5, 2014) (CMS “currently [does] not have the ability to revoke a provider or supplier’s billing privileges based on a pattern or practice of submitting noncompliant claims, hence the need for § 424.535(a)(8)(ii)”).
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Thus, in promulgating section 424.535(a)(8)(ii), CMS gave notice to providers and suppliers that their Medicare enrollment and billing privileges were subject to revocation on and after February 3, 2015, if the provider or supplier demonstrates a pattern of submitting noncompliant claims. While Petitioner’s pattern of billing for home health services without valid signed and dated physician certifications may have begun prior to February 3, 2015, the pattern continued beyond that date. CMS presented evidence that Petitioner continued to submit noncompliant claims until at least October 2015. See CMS Ex. 7; see also P. Ex. 3 at 9-10, 17-18. Neither the regulation nor the preamble suggests that CMS is prevented from revoking a provider’s Medicare enrollment where the pattern of improper billing was first evident in claims submitted for services rendered before the effective date of the regulation, when the pattern is ongoing. In any event, providers are obligated to submit complete and accurate claims to Medicare at all times. See generally Heckler v. Cmty. Health Servs. of Crawford Cnty., Inc., 467 U.S. 51, 63 (1984); see also Louis J. Gaefke, D.P.M., DAB CR2758 (2013).
Because I have concluded that section 424.535(a)(8)(ii) may be a basis for revoking Petitioner’s Medicare enrollment and billing privileges, I next consider Petitioner’s alternative argument that I should overturn the revocation because “CMS failed to show that it considered the regulatory requirements for revocation under such regulation.” P. Br. at 6.
3. There is no basis to conclude that CMS failed to consider the factors listed at 42 C.F.R. § 424.535(a)(8)(ii)(A)-(F).
Petitioner contends that “[n]either CMS, nor the hearing officer on Reconsideration indicates they reviewed and followed [42 C.F.R. § 424.535(a)(8)(ii)(A)-(F)] in making their decision to revoke this provider’s enrollment in Medicare.” P. Br. at 7. Petitioner’s argument is not a basis to overturn the revocation. First of all, there is no requirement that CMS or its contractor explain its reasons for taking a discretionary action. Brian K. Ellefsen, D.O., DAB No. 2626 at 9‑10 (2015). See also Douglas Bradley, M.D., DAB No. 2663 at 14 (2015) (a reviewing official may presume that “government officials have ‘properly discharged their official duties’ absent ‘clear evidence to the contrary’” (internal citations omitted)). Petitioner has presented no clear evidence that CMS failed to conduct a proper review under 42 C.F.R. § 424.535(a)(8)(ii)(A)-(F).
To the contrary, even if explicit discussion of the factors enumerated at 42 C.F.R. § 424.535(a)(8)(ii)(A)-(F) were required, I would conclude that CMS complied with the regulation. The record demonstrates that CMS’s hearing officer fully explained the rationale for CMS’s reconsidered determination. See CMS Ex. 5. For example, the hearing officer analyzed why Petitioner’s claims did not meet the Medicare requirements
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listed at section 424.22, thus satisfying the criterion at 42 C.F.R. § 424.535(a)(8)(ii)(B). The reconsidered determination also noted that this pattern or practice lasted over the course of two years, consistent with 42 C.F.R. § 424.535(a)(8)(ii)(C). Finally, as stated in 42 C.F.R. § 424.535(a)(8)(ii)(F), the reconsidered determination includes “other information . . . that CMS deems relevant to its determination as to whether the provider or supplier has or has not engaged in the pattern or practice,” in particular, CMS described the Health Integrity investigation concerning Dr. Garcia’s involvement (or lack thereof) with the beneficiaries. I therefore find that the reconsidered determination addresses the regulatory criteria “as appropriate or applicable” within the meaning of 42 C.F.R. § 424.535(a)(8)(ii).
I acknowledge that the reconsidered determination does not address 42 C.F.R. § 424.535(a)(8)(ii)(A), the percentage of claims denied. Petitioner asserts that the disputed claims represent only 2.6% of its total claims to Medicare during the relevant time period. See P. Br. at 7. It appears to be Petitioner’s contention that 2.6% of its claims is too insignificant to represent a pattern. I disagree. The preamble to the final rulemaking for this provision explicitly declined to set a minimum percentage that would constitute a “pattern or practice.” 79 Fed. Reg. at 72,514.
CMS asserts that Petitioner submitted 37 noncompliant claims for 8 beneficiaries. Petitioner does not explicitly dispute these numbers. Nevertheless, before me, CMS did not identify the specific 37 claims it contends are noncompliant. Based on my own review of the records, I find that the claims identified in Attachment A were noncompliant because they lacked a signed and dated physician certification. This amounts to 29 improper claims totaling $45,004.73. I find that Petitioner’s submission of 29 improper claims over a two-year period represents more than an isolated instance of noncompliance with Medicare billing requirements.
In summary, I conclude that Petitioner demonstrated a pattern of submitting home health claims to Medicare that do not meet the requirements for Medicare payment set forth in 42 C.F.R. § 424.22; accordingly, CMS had a legal basis to revoke Petitioner’s enrollment due to abuse of billing privileges within the meaning of 42 C.F.R. § 424.535(a)(8)(ii).
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V. Conclusion
For the foregoing reasons, I affirm CMS’s determination to revoke Petitioner’s Medicare enrollment and billing privileges.
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AVIDA CARE SERVICES
C-17-179
ATTACHMENT A
BENEFICIARY LIST
INITIALS |
HICN (last 4) |
DOB |
DOS |
PAGES |
R.A. |
0255 |
08/16/1935 |
11/20/2013-01/18/2014 |
3-5, 11-13 |
J.A. |
2354 |
07/10/1949 |
06/11/2014-08/09/2014 |
20-21, 32-33 |
C.D. |
0155 |
06/09/1931 |
12/02/2013-01/30/2014 |
8-9 |
G.D. |
3739 |
09/07/1949 |
12/12/2013-02/09/2014 |
2-3 |
R.D. |
6160 |
06/08/1961 |
03/26/2015-04/21/2015 |
6-8 |
M.T. |
5874 |
02/18/1935 |
08/11/2014-10/09/2014 |
30-32 |
J.T. |
2463 |
08/22/1953 |
10/15/2013-12/13/2013 |
2-4 |
Leslie A. Weyn Administrative Law Judge